The Receptionist is responsible for assisting in day-to-day general office coordination and tasks. This position is also responsible for various duties of HHCI across all departments, including but not limited to programming and events, client check-in and receiving visitors, accounting and philanthropy tasks, and various other administrative assignments.
Essential Functions:
The receptionist must support the spiritual and mental health objectives of HHCI.
Program and Event Logistics
- Serve as point of contact for every attendee/event
- Coordinate event logistics and reservation details of all programs; responsible for room scheduling in event management software system
- Assist in the registration and logistics of all programs and events, including the use of Eventbrite
- Assist in managing day support groups and ensuring facility use guidelines are followed by all collaborating organizations
Administrative/Office Management
- Greet and direct all visitors and clinical clients, and answer questions; create welcoming atmosphere to foster communication; field all calls and give needed information over the phone or via email
- Oversee inventory, ordering of office supplies, and petty cash
- Assist with some finance tasks such as accounts payable, invoice entries and monthly credit card reconciliation
- Coordinate with SMEC to ensure HHCI facilities are always operating properly; promptly report any maintenance issues
- Ensure that office needs/requests are reported to the appropriate senior staff member and maintain effective communication
- Responsible for all signage within organization directing clients, support group attendees and program attendees to designated rooms
- Assist senior staff in communication, special reports, correspondence, and other related projects as needed
Qualifications:
- Bachelor’s degree preferred
- One to three years of office administrative/receptionist experience
- Familiar with Microsoft Office Word, Excel, Teams, and PowerPoint and Eventbrite
- Excellent organizational abilities
- Strong written and verbal communication skills
Working Conditions:
Special working conditions cover a range of circumstances from shift work, working with all agency departments, to working with challenging clients. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. A limited number of after-hours and events are required.
Mental and Physical Demands:
While performing the duties of this job, the employee is regularly required to identify, communicate, detect, and easily remember things. The employee is frequently required to rise; move; ascend/descend stairs, position self, and sit; operate a computer and other office equipment; obtain objects at arm length distance; and transport up to 10 lbs.
The employee is required to perform under circumstances of emotional stress, such as but not limited to, stress from work deadlines, employee complaints, noise, distractions, work complexity, competing priorities and understaffing
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job descriptions are reviewed annually and updated as often as necessary.
If you are interested in this position, please apply through our website or send your resume to Maddie Stiers at mstiers@hhci.org
The Community Education Coordinator is responsible for cultivating outreach opportunities and delivering mental health trainings in the community. The position is part of a cross functional team and reports to the Vice President of Faith Community Engagement. Learn more about Gateway to Hope
Duties and Responsibilities:
- Cultivate training opportunities and deliver training programs.
- Ongoing development and update of training materials.
- Track and report progress against targets.
- Recruit opportunities to deliver the Gateway to Hope training to organizations and individuals.
- Assist in development of programs.
- Experience using CRM and data management and measuring training effectiveness.
- Contribute to marketing and communications to enhance community outreach.
Education/Skills:
Bachelor’s or Master’s degree in social work, psychology, or related field. Minimum 2 years
program management or related experience with a Bachelor’s degree.
- Experience conducting trainings and/or presentations both live and online in English and Spanish.
- Excellent written and oral communication skills. Spanish fluency including written
communications. - Ability to represent the organization in a positive, professional manner in the community and to build and maintain professional relationships in the community.
- Excellent organizational skills and attention to detail; ability to manage multiple projects, high degree of attention to detail and accuracy.
To apply for this position, please send your resume to Karen Allen at kallen@hhci.org
Interested in the Above or Future Openings?
We are constantly growing our team as we meet the mental health needs of our community and the world around us. If you’re interested in being considered for the above or future openings, please fill out the form below.
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