Open Positions
Evening Support Group Monitor (Part-Time)

Job Purpose

The Evening Support Group Monitor is responsible for assisting coordination of HHCI’s evening support groups, including (but not limited to) directing attendees, providing supplies, and various other administrative procedures. Also responsible for other tasks as needed.

Part-time position Monday – Thursday, 5pm – 8:45pm, $14/hr

 

Essential Functions

Program and Event Logistics

  • Maintain information for support groups; track whether groups attend
  • Serve as point of contact for every attendee/support group
  • Coordinate support group logistics; responsible for submitting requests from support group facilitators
  • Assist in providing support groups with materials as required
  • Assist in ensuring facility use guidelines are followed by all collaborating organizations

 

Administrative/Office Management

  • Assist Senior Staff in communication, special reports, correspondence, and other related projects as needed (less frequent)
  • Greet and direct all visitors and clinical clients, and answer questions; create welcoming atmosphere to foster communication; field all calls and give needed information over the phone or via email
  • Coordinate with SMEC to ensure HHCI facilities are operating properly at all times; promptly report any maintenance issues
  • Responsible for evening signage within organization directing clients, support group attendees and program attendees to designated rooms
  • Serve as backup on weekend events as needed, several times a year (infrequent)
  • Transcribe board meeting minutes

 

Competencies

  • Interpersonally savvy
  • Instills trust
  • Optimizes work processes
  • Communicates effectively

 

Indicators of Success

Several of the most critical aspects of this role include:

  • Delivering a service attitude while supporting staff, clients, and visitors to assure continuity of operations and administrative services
  • Effectively communicates problems in the facility and/or status updates of tasks
  • Consistently works independently and acts appropriately once tasks have been assigned and coordinates appropriate follow up until completion
  • Works with confidential support group information where discretion is necessary to protect confidentiality
  • Effectively and accurately proofs letters, meeting materials, spreadsheets, and other correspondence in a timely manner and is able to meet deadlines given

 

Education and Experience

  • Must be proficient in the full Microsoft Office suite and have excellent organizational skills
  • Must possess excellent interpersonal, written and verbal communication skills

 

Working Conditions

Requires schedule flexibility for evening and weekend programs. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, and working with challenging clients. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. A limited number of weekend hours are required.

 

Mental and Physical Demands

The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to identify, communicate, detect and easily remember things. The employee is frequently required to rise; move; ascend/descend stairs, position self, and sit; operate a computer and other office equipment; obtain objects at arm length distance; and transport up to 25 lbs.

The employee is required to perform under circumstances of emotional stress, such as yet not limited to, stress from work deadlines, employee complaints, noise, distractions, work complexity, competing priorities and understaffing.

 

Supervisory Responsibilities

This position has no supervisor responsibilities.

 

EEO/AAP

It is the policy and intent of St. Martin’s Episcopal Church to provide equal opportunity and employment in its practices.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.