About Hope and Healing Center & Institute

The Hope and Healing Center & Institute (HHCI) is a nonprofit redefining how communities understand and respond to mental health—combining clinical care, community engagement, and innovative training and educational programming to expand access and reduce stigma. Through Gateway to Hope, HHCI’s training and education arm, we extend that impact by equipping individuals and organizations with practical, evidence-based tools to meet mental health needs with empathy and effectiveness. We are building a more compassionate, connected mental health ecosystem—and telling the story of that impact in ways that move people to action.

About the Role

The HHCI Marketing & Brand Manager plays a critical role in advancing the visibility, voice, and impact of HHCI.

This position sits at the intersection of marketing, community engagement, and institutional communications, ensuring that messaging is clear, consistent, and aligned across HHCI.

This role also leads the development of key institutional communications, including the annual report, and helps shape how organizational impact is communicated to community, stakeholder, and donor audiences.

What You’ll Do

  • Lead execution of integrated marketing and brand strategies for HHCI.
  • Serve as a brand steward, ensuring consistency across all HHCI communications and external programming.
  • Lead development of major institutional communications, including the annual report, ensuring alignment of program impact, brand, and messaging
  • Collaborate with leadership and cross-entity teams to align communications across HHCI.
  • Partner with internal teams to co-create and refine external messaging, including communications used for donor and stakeholder audiences.
  • Translate program outcomes into compelling, impact-driven narratives for diverse audiences and stakeholders.
  • Oversee multi-channel campaigns (digital, events, outreach, and communications)
  • Ensure all communications uphold institutional brand standards and voice
  • Track performance and continuously improve engagement and communications effectiveness

What You Bring

  • 5+ years of experience in marketing, communications, or institutional communications
  • Strong writing and storytelling skills, including the ability to translate complex program work into clear, compelling narratives
  • Experience developing institutional or impact-driven communications (e.g., annual reports, organizational reports, stakeholder communications, or similar)
  • Demonstrated ability to align messaging across teams, initiatives, and audiences
  • Strong understanding of brand management and communications consistency
  • Experience collaborating across functions, preferably including program, leadership, and external-facing teams
  • Ability to operate both strategically and tactically in a fast-paced, mission-driven environment

Preferred Experience

  • Experience contributing to donor-facing or stakeholder-facing communications
  • Familiarity with nonprofit, mental health, education, or community-based organizations
  • Experience working in multi-entity or complex organizational structures

“Portfolio or writing samples (including reports, campaigns, or institutional materials) encouraged”

Why This Role Matters

This role ensures HHCI’s work is visible, aligned, and meaningfully communicated, connecting community impact with institutional voice.

By leading key communications like the annual report and shaping how impact is told across audiences—including donor and stakeholder communities—this position plays a vital role in strengthening HHCI’s credibility, engagement, and long-term impact.

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